Have Questions? Contact WhatsApp Marketing Hub

Whether you need support, have questions about our WhatsApp CRM platform, or want to learn more about our marketing automation tools, our team is here to help.

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Support Center

Whether you have a question, need support.

FAQ

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Find answers to common questions in our FAQ below.

Other Ways to Reach Us

Connect with our support team through email or support tickets for quick assistance.

Our Business Address

Official address for business inquiries and support communication.

150, Chittaranjan Avenue, College Street Market, College Street, Kolkata, West Bengal 700007 India

Our Working Hours

We’re open during these business hours.

Working Days: Monday – Saturday
Working Hours: 10:00 AM – 6:00 PM (IST)

Frequently Asked Questions About WhatsApp Marketing Hub

Find quick answers about WhatsApp campaigns, automation tools, CRM features, and subscription plans before contacting support.

WhatsApp Marketing Hub is a powerful WhatsApp CRM and marketing automation platform that helps businesses manage contacts, send bulk WhatsApp campaigns, automate chats, and handle customer conversations from one dashboard.

Our platform is designed for: Small businesses Digital marketers E-commerce stores Agencies Customer support teams Anyone who wants to manage WhatsApp communication professionally can use our platform.

No. The platform is designed with a user-friendly dashboard so that anyone can create campaigns, manage contacts, and automate messages without technical knowledge.

WhatsApp Marketing Hub works on: Web browsers Desktop devices Mobile browsers You can manage your campaigns and CRM from anywhere.

Yes, OvoWpp uses the official WhatsApp Business API, ensuring reliability, security, and full compliance with WhatsApp’s policies.

OvoWpp offers WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and lead tracking.

Yes. Depending on your subscription plan, you can connect and manage multiple WhatsApp accounts from one dashboard.

Yes. You can add agents or team members to manage chats, campaigns, and customer interactions.

Yes. Our support team is available through: Support tickets Email support We are committed to helping our users succeed.

Yes. We use secure servers and encryption to protect user data and customer information.

Yes. You can upgrade your plan anytime as your business grows.

Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.

Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.

If you reach your plan limits, you can upgrade to a higher plan to unlock additional features and capacity.

Yes. All transactions, deposits, and billing history are available in your dashboard under the billing section.

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